Terms of service

Terms of Service

Welcome to Furzela. By accessing or using furzela.com (the "Site") and placing an order, you agree to the following Terms of Service. Please read them carefully. If you do not agree, please do not use the Site.

1. Overview

This Site is operated by Furzela. Throughout the Site, the terms "we," "us," and "our" refer to Furzela. By visiting our Site and/or purchasing from us, you engage in our "Service" and agree to be bound by these terms, including any additional policies referenced herein (such as our Return & Refund Policy, Shipping Policy, and Privacy Policy).

2. Eligibility

By agreeing to these terms, you confirm that you are at least the age of majority in your country or region, or that you have given us your consent to allow any minor dependents to use this Site. You may not use our products for any illegal or unauthorized purpose.

3. Products and Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue any product, or refuse any order at our discretion. Prices for our products are subject to change without notice. We make every effort to display product colors and details accurately, but we cannot guarantee that your device's display is accurate. Products may vary slightly from images shown.

4. Orders

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. If we cancel an order after payment, you will be refunded in full. You agree to provide accurate, current, and complete purchase and account information for all orders.

5. Shipping and Fulfillment

Orders are fulfilled and shipped through our warehouse and fulfillment partners. Estimated delivery times are provided as a guide and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control. Please see our Shipping Policy for full details.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these terms.

7. Payment

We accept payments through secure third-party payment processors. By submitting payment information, you authorize us to charge the applicable amount. All payments are processed in the currency displayed at checkout.

8. Intellectual Property

All content on this Site — including text, graphics, logos, images, and the Furzela name and branding — is the property of Furzela or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, copy, or use any content without our written permission.

9. Prohibited Uses

You agree not to use the Site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to infringe upon our or others' intellectual property, to harass or harm others, to submit false information, or to interfere with the security or operation of the Site.

10. Limitation of Liability

To the fullest extent permitted by law, Furzela shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or any products purchased. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these terms limits any rights you may have under applicable consumer protection laws.

11. Indemnification

You agree to indemnify and hold harmless Furzela from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect once posted on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised terms.

13. Governing Law

These Terms of Service are governed by the laws of Sweden, without regard to conflict of law principles. Nothing in these terms removes any mandatory consumer rights you are entitled to in your country of residence.

14. Contact

Questions about these Terms of Service can be sent to support@furzela.com.